Forgot Password

Click on the Forgot Password link and follow the steps. If you are still having issues call our National Call Centre at 1-800-665-8685 to do a password reset.

Business Account isn’t showing up in my Online Profile

If you have an existing profile online, please call our National Call Centre at 1-800-665-8685 to link your business account to your online profile.

Adding “Ship To” addresses to account

To add, remove or to make changes to any “Ship To” addresses on your account, please call our National Call Centre at 1-800-665-8685.

Changes to account

To make any changes to your online Princess Auto profile, please call our National Call Centre at 1-800-665-8685. To make any changes to your business account, please contact our Accounts Receivable team by email at AR@princessauto.com or by phone at 1-855-725-2733.

Balance Inquiries

If you are unsure about the balance on your account, please contact our Accounts Receivable team by email at AR@princessauto.com or by phone at 1-855-725-2733.